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Real Help. Real People. Real Local.

Why Aussie support matters when it comes to SmartOBM...

In today’s transport industry, staying compliant isn’t optional — it’s critical. And when your operations depend on SmartOBM technology, having the right support in place is just as important as having the right equipment.

At Airtec, we believe support should go beyond ticking boxes or following a script. That’s why we’ve built a support experience rooted in real, local expertise — tailored to the needs of Australian operators.

Because when you're out on the road, you need support that understands your environment, your challenges, and your deadlines.

Local Knowledge, Real Help

Support shouldn't feel like a guessing game. At Airtec, you're not speaking to a generic call centre — you're talking to the very people who helped design, build, and roll out the systems you’re using.

Our team are true product specialists, not just support staff. They know the details of SmartOBM systems because they work with them daily. That means faster answers, clearer guidance, and solutions that actually work in your setup.

We’re Closer Than You Think

With team members based in South Australia, New South Wales, and Queensland, Airtec offers nationwide coverage with local touchpoints. Whether you’re operating in the metro or out in the regions, we’re within reach — ready to provide guidance, hands-on support, or a site visit if needed.

Support That Works When You Do

Transport doesn’t stop after hours — and neither does our support. Our newly upgraded SmartOBM website is built to support operators 24/7, offering:

  • Detailed guides and how-tos
  • Troubleshooting tips
  • Setup resources
  • System updates and product news

You get the help you need, when you need it — even outside the 9 to 5.

Easy to Reach, However You Work

We know every fleet works differently. That’s why we make it easy to connect with us on your terms:

 Phone: 1800 181 884

 Email: [email protected]

 Online support form

 Self-service resources via our website

No jumping through hoops. No sitting on hold. Just fast, reliable support from a team that gets it.


Airtec AXS Packs